“Put me in the chaos, I’ll bring clarity”

Research & Design

Anita is an experienced leader in Service Design, Research, and Research Operations, with over 20 years of helping teams use research as a strategic tool to guide better decisions. Leads fast-paced research and service design sprints with clarity and rigour.

Specialises in setting up scalable research practices in complex organisations, building strong teams, and creating the systems needed to turn insight into real business value.

As well as being a highly skilled hands-on design and research practitioner, her speciality is in coaching, mentoring, and building internal capability across research and design.


Clients

With two decades of experience across in-house and consultancy roles, Anita helps clients embed research that sticks, transforming insight into lasting strategic impact. 

She supports clients by mentoring cross-functional teams, streamlining operations, and aligning research with business goals.

Anita works across industries for the public sector, startups and private sector.

See below examples of past work for a variety of clients...